FAQ's

Shopping Information

Delivery charges may vary depending on your location and order value. The applicable delivery charges will be displayed at checkout before you complete your order.
Orders are generally delivered within the estimated delivery time shown at checkout. Delivery time may vary depending on your location, order processing, and courier availability.
Once your order is placed successfully, you will receive an order confirmation. Your order will then be processed, packed, and handed over to our delivery partner. You will receive updates as your order moves through the delivery process.
Yes. An invoice for your order will be provided with your order details.
If an order cannot be delivered and is returned to us, please contact our customer support team. We will help you with the next steps, including arranging a re-delivery where applicable.

Payment Information

You can use all major credit cards, debit cards, net banking and supported digital wallet options through our secure payment gateway.

If your payment is not accepted, please first verify your account balance and payment details. If everything is correct but the payment still does not go through, please contact our customer support team for assistance.
A wishlist allows you to save products that you are interested in so you can easily find them and purchase them later.
If you receive a damaged or incorrect product, please contact us as soon as possible with your order details and photographs of the product and packaging. Our team will review the issue and assist you with the appropriate resolution.
Orders can only be changed or cancelled before they have been processed or shipped. Please contact our customer support team as soon as possible if you need to make a change.
We are sorry if you received the wrong product. Please contact our customer support team with your order number and photographs of the product received. We will help resolve the issue as quickly as possible.